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Save your personalized video with the mobile app
Retrieve a previous video message from Santa by entering your email address or the video access code.
There is no video message from Santa Claus attached to this access code.
An email has been successfully sent to the specified address.
There is no video message from Santa Claus attached to this email address.
Here are some things we will need to know about your loved one to make Santa's video as magical as possible:
A: The email may be considered spam. Make sure that the email has not been moved to your junk email box.
A: The team conducted rigorous research, consulting various public information sources for name banks. Each year, we make sure to add the names that are not available on the list, but were captured in the proper field.
A: The video is only available for viewing via web and mobile platforms.
A: The platform could be overloaded, but the video was still created. Try to watch it later using our retrieval tool. You will need to enter your e-mail address or the access code given to you after creating the video.
A: Enter your email address or the access code sent after you created the video in the “Retrieve a video” section to find it.
A: The video may slow down if you use the iPhone application on a cellular network. The video will be at its best with a wireless connection (WiFi).
DOWNLOAD the app, it's free! Buy a copy of your personalized video for $0.99 with the Magic Santa mobile application!
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